Prior to joining Stratus, Susan worked on the Admissions Committee at Duke University’s Fuqua School of Business for nearly a decade reviewing thousands of applications. She was responsible for identifying top candidates out of Korea, Japan, Singapore, Thailand and thirty-plus Asian nations. Susan also served the read team for the Indian candidates for over five years and evaluated applications for Duke’s part-time MBA programs (GEMBA, WEMBA and CCMBA).
Susan has deep experience in technology product management having worked for several software and eCommerce companies. After completing her MBA, Susan learned the ropes of product management at Lotus Development prior to its acquisition by IBM in 1996. Susan joined Open Market, a VC-funded eCommerce startup highlighted in HBS case Open Market Inc.: E-Commerce Wars, as a product manager working closely with customers to understand user needs related to selling their products and services on the Internet. In 1998, post-IPO, she served as director of consulting services developing customized solutions for B2C and B2B companies integrating their back-end infrastructure with internet-based sales platforms. She was one of the first ten employees at UPromise, a start-up about which there are several HBS cases, where she identified customer needs and worked hand-in-hand with the development team to craft the initial direction for the service that has helped thousands of families save for college.
Susan earned her AB in economics modified with computer science. During her time at Dartmouth, she participated in varsity soccer as well as Varsity Track and Field. For three years out of Dartmouth, Susan worked at Charles River Associates, an economics consulting firm focusing on anti-trust litigation work.
While earning her MBA, Susan founded Marketing Week in Boston, was captain of the MBA Soccer Club, chaired corporate fundraising for the MBA Games for Special Olympics, and served as an Alumni Liaison.